Agent ACD app for iPhone and iPad

4.8 ( 1618 ratings )

Business
Developer: DIALOGA GROUP, LLC

Free

Current version: 1.0.1, last update: 7 years ago
First release : 04 Nov 2014
App size: 509.39 Kb

Handle the status of an Automatic Call Distributor (ACD) Agent
Enable/Disable Agent
Call distribution
Call forwarding methods (managed, unmanaged)
Three-party call
Switching back and forth between calls
Recover calls from managed forwarding
Set callers On-hold
Recording
Call classifying
Etc.